FAQs

 

Yelthorvyn Closet Hangers – FAQ

Welcome to our FAQ page! Here, you’ll find answers to common questions about our closet hangers, materials, orders, shipping, and more. Need further assistance? Reach out to us anytime at support@yelthorvyn.shop.

What types of closet hangers do you offer?

We offer a thoughtfully curated selection of high-quality hangers, including:

  • Wooden Hangers – Durable and elegant for suits, coats, and jackets

  • Velvet Hangers – Non-slip and space-saving for delicate clothing

  • Plastic Hangers – Lightweight and versatile for everyday use

  • Metal Hangers – Slim and sturdy for maximizing closet space

  • Multi-Tier Hangers – Ideal for pants, scarves, ties, and accessories

What materials are used in your hangers?

Our hangers are made from carefully chosen materials to ensure durability, performance, and aesthetics:

  • Premium natural wood with smooth finishes

  • Soft velvet coating with sturdy frames

  • Heavy-duty plastic designed for daily wear

  • Rust-resistant metal with anti-slip features

  • Eco-friendly options available for select styles

Do your hangers help save space?

Absolutely. Many of our designs are optimized for small closets or minimalist wardrobes:

  • Ultra-slim profiles to maximize space

  • Multi-tier and cascading hooks to increase hanging capacity

  • 360° swivel hooks for flexible placement and access

Are your hangers safe for delicate or heavy clothing?

Yes. We offer hangers with features specifically designed for:

  • Delicate fabrics – Velvet and padded styles prevent slipping and creasing

  • Heavy garments – Sturdy wooden and metal options for coats, jackets, and suits

How are orders packaged?

We ensure your hangers arrive in excellent condition:

  • Protective packaging to prevent bending or damage

  • Recyclable, eco-conscious materials where possible

  • Simple, compact boxing for easy unboxing

How long does shipping take?

  • Domestic Orders (U.S.): 3–7 business days

  • International Orders: Delivery time varies by country

  • Preorders or Special Requests: See product page for lead time

Shipping times may be affected by holidays or unforeseen delays.

Do you offer free shipping?

Yes! We offer free standard shipping on all domestic orders.
International shipping costs are calculated at checkout.

Can I track my order?

Yes. As soon as your order ships, you’ll receive a tracking link via email to follow its progress.

Can I cancel or modify my order?

You can change or cancel your order if it hasn’t been shipped yet.
Please contact us as soon as possible. Once shipped, return/exchange options apply.

What is your return policy?

We accept returns within 14 days of delivery if the items are unused and in original packaging.

  • Contact us within 48 hours if items arrive damaged

  • Custom or clearance items may not be eligible for return

Do you offer hanger bundles or sets?

Yes! We frequently offer bundle deals and starter sets to help you organize your closet efficiently and affordably. Sign up for our newsletter for exclusive offers.

How can I contact customer service?

📧 Email: support@yelthorvyn.shop
📞 Phone: (512) 730-6841
📍 Address: 14107 Oviedo Pl, Fort Myers, Florida 33905, United States
🕘 Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Do you ship internationally?

Yes, we ship hangers internationally where permitted.
Please note: Customs fees and import taxes may apply and are the buyer’s responsibility.

Can I get a discount on my first order?

Yes! Join our newsletter and receive 10% off your first purchase, along with early access to new arrivals and exclusive promotions.